TERMS

SHIPPING       

• Items are ready to be shipped within 2 business days of receipt. Delivery date will vary depending on your shipping address.
• All orders are shipped and tracked with the specified shipping method selected by customer at check out.

 

RETURN POLICY

• Please email hello@brianpaquetteinteriors.com within 48 hours of receiving your order for return authorization and instructions.
• Items need to be returned within 7 days of the return authorization date.
• DO NOT ship items prior to getting return authorization.
• Shipping charges are nonrefundable and all return shipping costs are the responsibility of the buyer.
• Items must be shipped back in original packaging and in the condition they were shipped in.
• A store credit will be issued once the items are received and confirmed to be in their original condition. 

 

DAMAGE

• If you receive an item in less than perfect condition, please notify us by emailing Hello@brianpaquetteinteiors.com.  Please provide images and a detailed description of the issue.
• Damages must be reported within 48 hours of receiving your order.
• Given the limited quantities of many of our products, a replacement may not always be possible.  We will do our best to resolve the situation.
• DO NOT return damaged items prior to getting approval.

    

QUESTIONS / CONCERNS

      Please direct all questions concerns regarding your order to hello@brianpaquetteinteriors.com